How to Resolve the “Means Income Source Identified” Problem in 2025

While reviewing the status of an SRD R370 application, you might come across different outcomes. One possible result is “Means Income Source Identified Undefined.” This signifies that SASSA has identified that you have another income source exceeding R595 per month, resulting in the denial of your grant application.

What does “Means Income Source Identified Undefined” signify for status?

This status code indicates that “The grant applicant has not provided information about their income sources.” SASSA uses a means test to evaluate applications for SRD grants. When applying for social assistance, it is crucial to disclose the source of income as a key part of the application procedure.

Filling out the income source section is crucial because not doing so will lead to a reduction in your SASSA payment status. This ensures that social grants are allocated fairly and efficiently to those who meet the qualification criteria.

What causes the identification of status through income source?

It occurred as a result of these actions:

Exceeding an income of R595 monthly can lead to an application’s denial. A steady stream of income might similarly be a factor in rejection. Pensions received periodically are considered as alternative income, unlike one-off payments which may not be categorized the same way. Recognizing sources of income helps explain these reasons.

How can one prevent receiving a “Means Income Source Identified” status?

To avoid having your SASSA grant application flagged with this status, it’s vital to offer precise information. This typically happens when the system detects an income source that contradicts your claim for social aid. Outlined below are measures to address this issue:

Ensure that the information in your application is precise by meticulously checking it. Make sure that your name, identification number, and other personal details align with your official documents.
Be Transparent About All Income Sources: It is important to reveal every source of income, no matter how minor they seem. Failing to disclose income could prompt an inquiry and affect your status.
Review your bank statements: Make sure that any income deposits are accurately reflected in your application.
Modify Personal Information: If there are changes in your financial situation, like starting a new job or receiving extra income, make sure to immediately update your SASSA application to avoid any potential confusion.
Reach Out to SASSA for Help: If you’re unsure about what should be disclosed, it could be advantageous to get in touch with SASSA for guidance.

How does one appeal regarding the identification of income source status?

If you think your application was wrongly denied, SASSA allows you to file an appeal. You must do this within 30 days of receiving the rejection notification. You can locate the process for filing an appeal in the cited source.

Begin the process of appealing your income source status by visiting https://srd.sassa.gov.za/appeals/appeal.
Locate the “Application for Reconsideration” section.
Provide your ID number in addition to your mobile phone number.
Describe the reasons you think your application was unfairly rejected.
File an appeal.

What are the consequences of providing inaccurate information?

Problems arise when inaccurate personal information is provided.

Providing incorrect or incomplete information can result in delays or rejection of the grant application.
Providing incorrect information or failing to disclose relevant details may lead to fines or legal consequences.
SASSA retains the authority to conduct further inquiries or interviews to verify the accuracy of the provided information.