You can check your SASSA SRD R370 grant status online, via WhatsApp, or by phone. This page covers all methods, explains what each status message means, and shows how to check the status of your banking details update and payment dates.
SASSA Status Check — Official Website (Fastest Method)
The quickest way to check your SASSA SRD R370 status is through the official portal:
🔗 https://srd.sassa.gov.za
Steps:
- Go to srd.sassa.gov.za on your phone or computer
- Click on “Application Status” or “Check Status”
- Enter your 13-digit South African ID number
- Enter your registered cellphone number
- Click Submit
- Your current application status will display on screen
This works for checking your grant application status, your banking details update status, and your next payment date.
SASSA Status Check via WhatsApp
You can also check your SASSA R370 status using the official SASSA WhatsApp number.
📱 SASSA WhatsApp Number: 082 046 8553
Steps:
- Save 082 046 8553 to your contacts
- Open WhatsApp and start a chat with that contact
- Send “Status” as your first message
- Follow the bot prompts and enter your ID number when asked
- Your current grant status will be displayed in the chat
Do not share your banking details or ID number with any other WhatsApp number claiming to be SASSA.
SASSA Status Check via USSD (No Data Needed)
If you do not have mobile data or WiFi, you can check your status using a USSD code — this works on any phone, even without internet.
Dial: 1347737#
Follow the on-screen prompts and enter your ID number when asked. This is free to use and works on all South African networks.
SASSA Status Check by Phone
Call the SASSA toll-free helpline to check your status with an agent:
📞 0800 60 10 11 (toll-free, available Monday to Friday)
Have your ID number and registered cellphone number ready before calling.
What Each SASSA Status Message Means
When you check your SRD R370 status, you will see one of the following messages. Here is what each one means and what to do:
Pending Your application has been received and is being assessed. No action needed — SASSA typically takes up to 90 days to process applications. Keep checking regularly.
Approved Your application has been approved. You will receive R370 per month. Check your payment date at srd.sassa.gov.za using your ID number.
Payment Pending Your grant is approved but the payment has not been processed yet for the current month. This usually resolves within a few days. Check again closer to your scheduled payment date.
Declined Your application was not approved. SASSA will provide a reason. You have the right to appeal within 90 days — visit your nearest SASSA office or reapply at srd.sassa.gov.za.
Banking Details Pending Your banking details update has been submitted but not yet processed. This is normal — updates take 5–10 business days. If it has been longer than 10 business days, call 0800 60 10 11.
Identity Verification Failed There is a problem verifying your identity. Visit your nearest SASSA office with your original ID document to resolve this.
Means Income Source Identified SASSA’s systems have detected a potential income source that may affect your eligibility. This does not automatically mean you are disqualified — you can submit proof that the income does not apply to you. Contact SASSA at 0800 60 10 11 or visit a local office.
Reapplication Required Your previous grant period has ended and you need to reapply. Go to srd.sassa.gov.za to submit a new application.
Cancelled Your application or grant has been cancelled, either by you or by SASSA. If you did not request this, contact SASSA immediately on 0800 60 10 11.
How to Check Your SASSA Banking Details Update Status
If you recently changed your banking details to TymeBank or another bank, you can check whether the update has been processed.
- Go to srd.sassa.gov.za
- Log in with your ID number and registered cellphone number
- Your current banking details status will show on your profile page
Banking Details Updated — your new bank account has been confirmed and your next payment will go there.
Banking Details Pending — your update has been submitted but is still being processed. This takes 5–10 business days. No action needed.
Banking Details Rejected — there was a problem with the account details you submitted. Check your account number and branch code and resubmit. If you switched to TymeBank, the correct branch code is 678910.
If your banking details show as updated but your payment still went to your old account, this is normal for the first payment cycle after a change — your new account will receive payments from the following month.
How to Check Your SASSA R370 Payment Date
Your payment date is linked to your ID number. To find out when your specific payment will be released:
- Go to srd.sassa.gov.za
- Log in with your ID number and cellphone number
- Your next scheduled payment date will be shown on your dashboard
SRD R370 payments are typically released between the 25th and last day of each month, but individual payment dates vary by ID number. SASSA also publishes the monthly payment schedule at www.sassa.gov.za.
How to Check Your SASSA R370 Appeal Status
If your application was declined and you have submitted an appeal, you can check your appeal status:
- Go to srd.sassa.gov.za
- Log in with your ID and cellphone number
- Look for “Appeal Status” on your dashboard
- Your appeal status will show as pending, approved, or declined
Appeals are processed within 90 days. If your appeal is approved, payments are backdated to the month you originally applied.
Frequently Asked Questions
How do I check my SASSA SRD R370 status? Go to srd.sassa.gov.za, enter your ID number and registered cellphone number, and your current status will display. You can also check via WhatsApp at 082 046 8553 or by calling 0800 60 10 11.
What does “pending” mean on my SASSA status? Your application has been received and is being reviewed. SASSA processes applications within 90 days. No action is needed — check back regularly for updates.
Why is my SASSA status check showing “declined”? Your application did not meet the eligibility criteria. SASSA will provide a reason via SMS or on the portal. You can appeal within 90 days at srd.sassa.gov.za or visit your nearest SASSA office.
How do I check if my SASSA banking details have been updated? Log into srd.sassa.gov.za with your ID number and cellphone number. Your banking details status will show on your profile. Updates take 5–10 business days to reflect.
What does “means income source identified” mean on SASSA status? SASSA’s system has flagged a potential income source linked to your ID number. This could be a UIF payment, government salary, or similar. You can submit supporting documents to prove you are still eligible. Contact SASSA on 0800 60 10 11.
Can I check my SASSA status without data? Yes. Dial 1347737# from any phone — no internet required. This USSD service is free and works on all South African networks.
How do I check my SASSA payment date? Log into srd.sassa.gov.za with your ID and cellphone number. Your next payment date will appear on your dashboard. SRD payments are typically made between the 25th and last day of the month.
Why does my SASSA status say “identity verification failed”? There is a mismatch between your ID information and SASSA’s records. Visit your nearest SASSA office with your original ID document to resolve it.
Can I check my SASSA R370 status on WhatsApp? Yes. Message 082 046 8553 on WhatsApp and follow the prompts. Enter your ID number when asked and your current status will be displayed.
What is the SASSA status check website? The official SASSA SRD status check website is srd.sassa.gov.za. Only use this official site — do not use third-party websites claiming to check your SASSA status.
Page URL: /sassa-status-check-r370/
Title tag: SASSA Status Check 2025 — Check Your SRD R370 Grant Status Online
Meta description: Check your SASSA SRD R370 status online at srd.sassa.gov.za, via WhatsApp (082 046 8553), or USSD (1347737#). We explain what every status message means.
