Switching Your SASSA Payments to TymeBank — Benefits, Steps & How to Track Your Balance
If your SASSA grant is not yet paid into a TymeBank account, switching is straightforward and costs nothing. This page explains what TymeBank offers SASSA recipients specifically, how your payments work once you have switched, and how to check your balance and payment status through TymeBank.
If you have not yet changed your banking details to TymeBank, see our full guide: How to Change Your SASSA Banking Details to TymeBank.
Why SASSA Recipients Switch to TymeBank
TymeBank is one of the most popular choices for SASSA grant recipients in South Africa for several practical reasons:
No monthly fees. TymeBank does not charge a monthly account fee. For grant recipients where every rand counts, this is a meaningful saving compared to traditional banks that deduct account fees directly from your balance.
No minimum balance required. You will not be penalised or charged if your account balance is low between payment dates.
Instant payment notifications. TymeBank sends you an SMS notification as soon as your SASSA grant payment is deposited into your account so you know immediately when your money is available.
Withdraw at retail stores. In addition to ATMs, you can withdraw your grant at Pick n Pay, Shoprite, Checkers, and Boxer stores using your TymeBank card. Retail store queues during payment week are often shorter than ATM queues.
No charge for SASSA deposits. Receiving your SASSA grant into your TymeBank account is free. SASSA does not charge for the transfer and TymeBank does not charge for receiving it.
What Happens After You Switch Your SASSA Payment to TymeBank
Once SASSA has processed your banking details change, your grant will be deposited directly into your TymeBank account on your scheduled payment date. Processing a banking details change typically takes up to 5 business days. Your first payment into TymeBank may take one to two payment cycles to reflect depending on when your change was processed.
Payment dates for TymeBank account holders:
Your payment date does not change when you switch to TymeBank. SASSA pays on the same dates regardless of which bank you use:
- Old Age Grant: 3rd of the month
- Disability Grant: 4th of the month
- Children’s grants: 5th of the month
- SRD R370 Grant: Between the 24th and 31st of the month
You will receive an SMS from TymeBank confirming the deposit on your payment date. You do not need to do anything to receive the payment — it deposits automatically.
How to Check Your SASSA Balance on TymeBank
There are several ways to check your balance and confirm your SASSA payment has arrived:
TymeBank app — Download the TymeBank app on Android or iOS, log in, and your current balance and recent transactions are displayed on the home screen.
USSD code — Dial *120*543# on your cellphone (no data required). Follow the prompts to check your balance. Standard USSD rates apply.
ATM — Insert your TymeBank card at any ATM and select balance inquiry. This is free at TymeBank-linked ATMs.
SMS — TymeBank sends an automatic SMS notification each time a payment is deposited. Check your messages on your payment date to confirm your grant has arrived.
If your payment has not reflected within 2 business days of your scheduled payment date, contact TymeBank on 0860 999 119 or SASSA on 0800 60 10 11.
TymeBank Grant Advance for SASSA Recipients
If your SASSA grant is paid into a TymeBank account, you may qualify for a grant advance through TymeBank’s MoreTyme or GoalSave features. This allows you to access a portion of your next grant payment before the official payment date if you need funds urgently.
To check if you qualify:
- Open the TymeBank app
- Look for the MoreTyme or grant advance option in the menu
- Follow the prompts to check your eligibility
Terms and conditions apply. Contact TymeBank directly on 0860 999 119 or visit www.tymebank.com for current advance terms.
How to Open a TymeBank Account for SASSA Payments
If you do not yet have a TymeBank account, you can open one at any Pick n Pay or Boxer store that has a TymeBank kiosk. The process takes approximately 10 minutes and is completely free.
What you need to bring:
- Your South African ID document (ID book or smart card)
- Your cellphone number
Once your account is open, you will receive a TymeBank card on the spot. You can then change your SASSA banking details to your new TymeBank account number. See our full guide on how to change your SASSA banking details to TymeBank for step-by-step instructions.
What to Do If Your SASSA Payment Did Not Arrive in Your TymeBank Account
If your scheduled payment date has passed and your grant has not arrived:
Step 1 — Wait 2 business days. TymeBank processes SASSA deposits as soon as SASSA releases the funds. Occasionally there is a short processing delay.
Step 2 — Check your banking details are correct. Log into srd.sassa.gov.za (for SRD) or contact SASSA on 0800 60 10 11 (for other grants) to confirm your TymeBank account number is correctly recorded on the SASSA system.
Step 3 — Check for a SASSA review notification. If SASSA has sent you an SMS requesting a grant review and you have not responded, your payment may be on hold.
Step 4 — Contact TymeBank on 0860 999 119 to confirm whether a deposit is showing on their system.
Step 5 — Contact SASSA on 0800 60 10 11 or WhatsApp 082 046 8553 if the issue remains unresolved.
TymeBank Contact Details
- 📞 Helpline: 0860 999 119 (Monday to Friday, 8am to 5pm)
- 🌐 Website: www.tymebank.com
- 📱 App: Available on Google Play and the Apple App Store (search “TymeBank”)
- 🏪 In person: TymeBank kiosks at Pick n Pay and Boxer stores nationwide
Frequently Asked Questions
How do I receive my SASSA grant into a TymeBank account? Change your SASSA banking details to your TymeBank account number. You can do this at srd.sassa.gov.za (for the SRD R370 grant) or at your nearest SASSA office (for Old Age, Disability, and Children’s grants). Once the change is processed, your grant deposits directly into TymeBank on your normal payment date.
Are there any fees for receiving SASSA payments in TymeBank? No. Receiving your SASSA grant into a TymeBank account is completely free. TymeBank charges no monthly fee and no deposit fee for SASSA payments.
How do I check my SASSA payment on TymeBank? Use the TymeBank app, dial 120543# on your phone, or check at any ATM. TymeBank also sends an SMS notification when your SASSA deposit arrives.
What is the TymeBank USSD code for balance check? Dial 120543# on your cellphone. No data is required. Follow the prompts to check your balance and recent transactions.
How long does it take for SASSA to start paying into my TymeBank account after I change my details? Banking detail changes take up to 5 business days to process. Your first payment into TymeBank may take one to two payment cycles depending on when your change was processed.
Can I get a grant advance through TymeBank? TymeBank offers a grant advance option for eligible account holders. Open the TymeBank app and look for the MoreTyme feature. Terms and conditions apply. Call 0860 999 119 for details.
How do I open a TymeBank account? Visit any Pick n Pay or Boxer store with a TymeBank kiosk. Bring your South African ID document and cellphone number. The account opens in approximately 10 minutes and you receive your card immediately. The service is free.
My SASSA payment is showing in TymeBank but I cannot withdraw. What do I do? Call TymeBank on 0860 999 119. This may be related to your account verification status or a temporary system issue.
What is the TymeBank contact number for SASSA queries? 0860 999 119, Monday to Friday during office hours. For SASSA-specific queries, call SASSA directly on 0800 60 10 11.
Information on this page is sourced from official SASSA announcements and TymeBank communications. For SASSA queries contact www.sassa.gov.za or call 0800 60 10 11. For TymeBank queries call 0860 999 119 or visit www.tymebank.com.
